5 Best Accessible Coffee Shops in Soho

Jennie Berry

The inside of Arome bakery, 5 Best Accessible Coffee Shops in Soho

We don’t know about you, but in London, we are always on the lookout for a chance to rest throughout the day! Finding a spot that is actually inclusive can be a challenge, which is why our mapping team has been walking the streets of Soho with one mission in mind: to find the most accessible coffee shops in Soho so you can enjoy your caffeine fix stress-free.

Using the Sociability app, you can find photos and detailed access tags for all of these locations, but here is a quick rundown of our top 5 picks.


  1. Ole and Steen (St James’s Market)

A busy cafe area with plenty of seating areas and turning space. The floor and walls are colour contrasted.


Address: 56 Haymarket, No 2, St James’s Market, London SW1Y 4RP Ole & Steen are an absolute delight for both your eyes and your taste buds! They serve the most amazing pastries and cakes, not to mention coffees, teas, and hot chocolate.

  • Access: This venue features a wide, step-free entrance that is easy to navigate for wheelchair users.

  • Facilities: There is a fully accessible bathroom on-site fitted with essential features including grab rails and an emergency pull cord.

  • Top Tip: If you are in the mood for a Danish treat in a modern, inclusive setting, this is the place to go! You can find the full accessibility information and photos of the layout on the Sociability app.

  • Click here to: find out more about the accessibility information of Ole & Steen



2. Starbucks Coffee (Charing Cross Road)

The entrance to starbucks coffee shop. There is a slight ramped incline inside with the two glss doors propped open. There is people in the background enjoying coffees.


Address: Unit 1, 129-133 Charing Cross Rd, London WC2H 0EA When the urge for a frappuccino strikes in Central London, this is a great choice. It is located just around the corner from Oxford Street and the theatres of Shaftesbury Avenue.

  • Access: There is a built-in ramp to enter.

  • Layout: Inside, you will find seated-height counters and wide paths. The space is open with good natural lighting.

  • Facilities: There is a large accessible toilet located inside.

  • Note: Be warned, it can get busy!

  • Click here to: find out more about the accessibility of Starbucks Coffee



3. Arôme bakery (Mercer Street)

The serving area of arome bakery. This is an open bakery area where you can see all treats being cooked! There is a scandinavian vibe throughout in terms of decor



Address: 9 Mercer Street, The Yards, London WC2H 9QJ

Arôme Bakery is a sweet little bakery tucked away in Covent Garden. The bright interior and minimalistic, calm atmosphere make it a perfect place for getting a bit of work done or catching up with an old friend. They serve a wide array of pastries and coffee, so you can rest assured your sweet tooth will be taken care of.

  • Access: The entrance is step-free, allowing for easy entry into the bakery.

  • Layout: There is plenty of seating available inside, providing a comfortable space to relax or work.

  • Facilities: An accessible toilet is available on-site, ensuring a delightful and worry-free visit.

  • Click here to: find out more about the accessibility of Arome Bakery



4. Caffe Nero (Central Saint Giles)

The retail and seating area of Caffe Nero. There are fixed seats to the left with other seating areas to the rear.


Address: Central Saint Giles, 1a St Giles High St, London WC2H 8AG This is a well-sized Caffè Nero, located between Tottenham Court Road and Shaftesbury Avenue. It is situated close to some of the busiest streets in London, offering a great spot to pause and recharge.

  • Access: The venue features step-free access from the street.

  • Layout: Inside, you will find wide paths and great natural lighting throughout. The cafe offers lovely views across the street to the historic Church of St Giles in the Fields.

  • Facilities: There is a large and accommodating accessible bathroom on-site.

  • Click here: to find out more about the accessibility of Hideaway Caffe Nero



5. Crepes, Coffee and Chai

Address: 260 Tottenham Court Rd, London W1T 7RF Crepes, Coffee and Chai is a perfect destination for a brunch with friends. They serve a variety of crepes and pancakes, as well as warm beverages to suit all tastes, so you are bound to find something you like.

  • Access: There is a tiny bump at the entrance. We recommend checking the photos on the Sociability app to ensure it works for your specific needs before you visit.

  • Layout: The venue offers plenty of seating for groups and individuals.

  • Facilities: They have an ambulant accessible toilet with grab rails on-site.

  • Click here to: Find out more about the accessibility of Crepes, Coffee and Chai


FAQ: Using the Sociability App in Soho


1. How do I find these Coffee shops on the app?


Simply open the Sociability app and search "Soho" or use the map view to see the orange pins near you. Each pin contains the photos and tags our team collected during their mapping walk.


2. Can I add my own photos to these listings?


Yes! If you visit any of these spots and notice a change or want to share a new photo of the layout, you can upload it directly to the app to help the next person planning their trip.


3. Does the app cover more than just coffee shops?


Absolutely. While we focused on coffee for this trip, the app includes bars, restaurants, and cafes across Soho and the rest of London.


We would love to hear your thoughts on this post.


Planning a trip? Download the Sociability app to find accessible cafés, bars, and restaurants that meet your specific needs in seconds. You can also join our community and follow us on Instagram for the latest inclusive spots!


To take your advocacy further, sign up for our free newsletter, Beyond Compliance. We provide practical tips to help you champion accessibility in your workplace and everyday life. We look forward to seeing you there!

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.