Frequently asked questions

What is Sociability and what does it do?

Who can use the Sociability app?

Is the Sociability app free to download and use?

Can I use Sociability on the web?

How do I search for accessible places on the Sociability app?

Why can’t I find a venue on Sociability?

How do I use filters on Sociability to find places that match my access needs?

What types of venues are listed on the Sociability app?

Where does Sociability get its accessibility information from?

Which cities or countries is Sociability available in?

How can I request Sociability to launch in my city or country?

Why doesn’t a venue have accessibility information on the Sociability app?

Why didn’t I get my verification email, and how do I log in to Sociability?

Why is the Sociability app slow or not uploading my photos?

If the app crashes or closes, will my mapping progress be saved?

How do I update or change my Sociability account details?

How can I make my disability or accessibility information private on Sociability?

How do I report incorrect information about a venue?

Is the Sociability app accessible with screen‑readers?

What platforms does Sociability operate on?

How does Sociability decide which areas to map?

How can I help bring Sociability’s accessibility mapping to my area?

How do I get my business or venue listed on Sociability?

Does it cost money to list a venue on Sociability?

What accessibility information should I include for the best listing?

How can I update my venue’s accessibility information on Sociability?

Can Sociability help my business improve its accessibility?

What is Sociability’s Accessibility Management System (AMS)?

Does Sociability only map public venues?

How does Sociability support workplace accessibility?

Can Sociability integrate with our existing systems or data tools?

What types of organisations use Sociability’s AMS?

How can my organisation get started with Sociability’s AMS?

Does Sociability offer accessibility training or workshops for staff?

Does Sociability accept guest articles or blog contributions?

Does Sociability work with content creators and influencers?

Does Sociability collaborate with other companies and organisations?

How can I apply for a job at Sociability?

Can I volunteer to help with Sociability?

Does Sociability offer internships or work experience placements?

How does Sociability collect and use my personal data?

How can I request a new feature on the Sociability app?

How do I report a bug, issue, or app problem to Sociability?

How do I delete my account or data, and how long does it take?

How can I contact Sociability for press or media enquiries?

Can Sociability speak at events or conferences?

How can I partner with Sociability on accessibility research or academic projects?

What’s the best way to contact the Sociability team?

Who is Sociability for?

We’re worried we’re not as accessible as we could be and that this could raise compliance-based problems - do we still need this?

We’re looking for a solution for everyone. Is this just focussed on mobility and wheelchair access?

What makes Sociability different from an access statement or static access guide?

Is this suitable for multiple sites or buildings?

How is the information collected?

Can Sociability’s data be integrated?

How much does this cost?

How do we get started with Sociability?