About us

Community

App: Getting started

App: Troubleshooting & account

Careers & volunteering

Contact

Coverage & expansion

Enterprise

For business & venues

Media & research

Partnerships & collaboration

Privacy & data

FAQs

›

App: Troubleshooting & account

Why isn't the Sociability app uploading my photos?

Network connectivity is the most common cause of slow performance or photo upload failures within the app.

To resolve this:

  • Try uploading your photos again while connected to a stable Wi-Fi network

  • Close and completely reopen the app

  • Make sure you are running the latest version of the app from the App Store or Google Play

RELATED QUESTIONS

Why doesn’t a venue have accessibility information on the Sociability app?

Why didn’t I get my verification email, and how do I log in to Sociability?

Will my contributions be saved if the Sociability app closes?

How do I update or change my Sociability account details?

How do I update my location settings?

How can I make my accessibility needs private on Sociability?

How do I report incorrect venue information on the Sociability app?

Is the Sociability app accessible with screen‑readers?

Sociability logo

About

How it works

Community

Blog

Contact

Business

Explore the app

Sociability logo
Sociability logo

Explore the app