What is a Tactile Audio Information Button at a Bus Stop?

If you have ever noticed a small button on the pole of a bus stop, you might have found a tactile audio information button. These are a simple but powerful accessibility feature designed to make public transport easier to use for blind and visually impaired passengers.

In this guide, we explain what these buttons are, who uses them, and how they help make bus travel more inclusive.

Want to see one in action? Watch our Instagram Reel here!

What is a Tactile Audio Information Button?

A tactile audio information button is a raised button located on some bus stop information poles. When pressed, it provides spoken information about the bus stop and services.

This may include:

• The name or location of the bus stop

• Which bus routes serve that stop

• Next bus arrivals (at some stops)

The button is designed with tactile markings so that it is easy to locate by touch.

Who Uses Them?

These buttons are primarily designed for blind and visually impaired people, who may not be able to rely on printed timetables or digital displays.

They can also be helpful for:

• People with learning disabilities who benefit from spoken instructions

• Tourists or people unfamiliar with the local area

By making bus information accessible in an audible format, these buttons give more people the confidence to use public transport independently.

Why Tactile Audio Information Buttons Matter

For many blind and visually impaired people, public transport can feel like a barrier if vital information is only available visually. Tactile audio information buttons:

• Provide more independent access to bus stop details

• Reduce the need to rely on other passengers or staff

• Help people feel more confident and in control when travelling

• Support spontaneous journeys, not just pre-planned ones

How to Use a Tactile Audio Information Button

Using one is straightforward:

1. Locate the button on the bus stop pole. It is usually raised and easy to feel.

2. Press the button firmly.

3. Wait for the audio message to play. This will share information about the stop and its bus services.

Tips for Accessibility and Respect

• Leave the button clear so everyone can reach it, make sure bags, bikes, or prams aren’t blocking access for others.

• Report faults if the button isn’t working, inform the transport authority so it can be fixed.

Final Thoughts

Tactile audio information buttons may not be at every bus stop, but where they are installed, they make a big difference for accessibility. By turning visual information into audio, they help ensure that blind and visually impaired people can travel with confidence and independence.

Want to learn more about accessible transport? Check out our Community Hub to see how different modes of travel are becoming more inclusive.

Planning a day out and want to find accessible cafés, bars, and restaurants nearby? Download Sociability to search thousands of places and filter for your access needs in seconds.