Sweet & Sour:
Survey & Competition –
Terms and Conditions

Last updated: 5 March 2026


These Terms & Conditions apply to the Sociability Sweet & Sour Survey and associated competition.


By submitting responses to the survey and entering the competition, you agree to these Terms & Conditions.


1. Promoter

The promoter of this survey and competition is Sociability, a company that provides accessibility information through the Sociability app.


2. Purpose of the Survey

The Sweet & Sour survey collects real experiences of venue accessibility from users in order to help populate and improve the Sweet & Sour feature in the Sociability app.


Submitted reviews may be used within the Sociability app and related communications to highlight experiences of accessibility and service at venues.


3. How to Enter

Participants may submit up to:

  • 5 Sweet reviews (positive accessibility experiences), and

  • 5 Sour reviews (negative accessibility experiences)


Each review must include:

  • The name of the venue

  • A Google Maps link to the venue (see below for how to find and copy a venue link)

  • An approximate timeframe of the visit (e.g. this month, 1–2 months ago, 3–6 months ago, 6–12 months ago)

  • A brief description of the experience (maximum 150 characters)

  • Entries should reflect genuine personal experiences of venue accessibility. Sociability reserves the right to exclude incomplete or low-quality submissions from publication.


Entries that do not include a valid Google Maps link identifying the venue may be deemed invalid and excluded from the Competition.


4. Competition Entries

Each valid review submission counts as one entry (one ticket) into the competition.

Participants may receive up to 10 entries in total (5 Sweet and 5 Sour).

To enter the competition, participants must provide:

  • Their name

  • Their email address


5. Prize

The prize is:

A meal for two people at a venue of the winner’s choice, up to a maximum value of £100.

The prize will be arranged by Sociability and must not exceed the stated value.

The prize:

  • Cannot be exchanged for cash.

  • Is subject to availability and reasonable arrangements with the winner.


6. Winner Selection

The winner will be selected by random draw from all valid entries after the survey closes.

The winner will be contacted via the email address provided in the survey.

If the winner does not respond within a reasonable period, Sociability reserves the right to draw an alternative winner.


7. Fraudulent or Ineligible Entries

Sociability reserves the right to exclude or disqualify entries that it reasonably believes to be:

  • fraudulent

  • misleading

  • abusive

  • duplicate submissions designed to manipulate the draw

  • otherwise submitted in bad faith


This decision will be made at Sociability’s discretion.


8. Use of Submitted Reviews

By submitting responses to the survey, participants grant Sociability permission to:

  • upload submitted Sweet & Sour reviews to the Sociability app

  • use anonymised excerpts of responses in communications relating to the feature


Sociability may edit submissions for clarity, length, or moderation purposes before publication.


Personal information (such as names or email addresses) will not be published alongside reviews without explicit permission.


9. Moderation

Sociability reserves the right to remove or edit submissions that:

  • contain abusive or offensive language

  • make unverifiable accusations

  • breach applicable laws or platform guidelines


10. Publicity

The winner may be asked whether they consent to their name being shared in Sociability communications announcing the competition result. Participation in publicity is optional.


11. Data Protection

Name and email addresses collected for the competition will be used solely for the purposes of administering the competition and contacting the winner.

Sociability will process personal data in accordance with its privacy policy.


12. Changes

Sociability reserves the right to amend these Terms & Conditions where necessary for the administration of the survey and competition.