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App: Troubleshooting & account

Why didn’t I get my verification email, and how do I log in to Sociability?

Check your Spam/Junk folder and that you entered the correct email. If you originally used Apple or Google to sign up, use the same method to log in. For password resets, tap Forgot your password? and follow the steps.

RELATED QUESTIONS

Why doesn’t a venue have accessibility information on the Sociability app?

Why is the Sociability app slow or not uploading my photos?

If the app crashes or closes, will my mapping progress be saved?

How do I update or change my Sociability account details?

How can I make my disability or accessibility information private on Sociability?

How do I report incorrect information about a venue?

Is the Sociability app accessible with screen‑readers?

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