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App: Troubleshooting & account

If the app crashes or closes, will my mapping progress be saved?

Yes. The Sociability app automatically saves your progress throughout the mapping process. If it crashes or you close it accidentally, you can reopen the app and continue from the same screen without losing your work.

RELATED QUESTIONS

Why doesn’t a venue have accessibility information on the Sociability app?

Why didn’t I get my verification email, and how do I log in to Sociability?

Why is the Sociability app slow or not uploading my photos?

How do I update or change my Sociability account details?

How can I make my disability or accessibility information private on Sociability?

How do I report incorrect information about a venue?

Is the Sociability app accessible with screen‑readers?

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