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App: Troubleshooting & account

How do I update or change my Sociability account details?

Open your Profile, then go to Manage Account in the app to update your details. For password changes, use the reset flow from the login screen.

RELATED QUESTIONS

Why doesn’t a venue have accessibility information on the Sociability app?

Why didn’t I get my verification email, and how do I log in to Sociability?

Why is the Sociability app slow or not uploading my photos?

If the app crashes or closes, will my mapping progress be saved?

How can I make my disability or accessibility information private on Sociability?

How do I report incorrect information about a venue?

Is the Sociability app accessible with screen‑readers?

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