Accessible Arenas: UK Venue Reviews

Gem Turner

Dec 25, 2022

Jennie sat in her wheelchair at a arena, Accessible Arenas: UK Venue Review

There are now approximately 20 major accessible arenas in the UK located across the country, following the recent opening of state-of-the-art venues like Co-op Live in Manchester and Vaillant Live in Derby. These venues host the world's biggest artists and shows for thousands of fans. These events are brilliant to attend, as you simply cannot replicate that kind of electric atmosphere anywhere else. However, with 1 in 5 people in the UK being disabled, we wanted to ask: are these massive events truly accessible for everyone?

Answering this question is complex because accessibility covers a wide range of requirements. It is not just about getting into a building: it is about the whole journey, from booking tickets and travelling to the venue to finding your seat and accessing a toilet. While knowledge and provisions are improving every year, it is now very rare to find a large arena that is totally inaccessible.

It is also important to note that for many, safety remains a priority. When we asked our community on Instagram, 36% of disabled people shared that they still have reservations about attending high-capacity live events. For those who are ready to head out, here is some information to help you plan your trip to the various accessible arenas in the UK.

Jennie in her usual pose


Are arenas accessible for disabled people?

To answer this question in short: accessibility covers such a wide range of requirements that it is difficult to give a definitive "yes." Accessibility means different things to everyone. It is not just about getting into a building: it is about the "whole journey" including booking tickets, travelling to the venue, parking, sensory accommodations, and accessing a toilet.

While knowledge and provisions are improving every year, and it is now very rare to find an arena that is totally inaccessible, barriers still persist. In fact, our own research has shown that 36% of our community have previously felt unsafe or unable to attend live events due to a lack of clear information or health considerations. More recent industry data from 2025 suggests that up to 52% of disabled music fans still avoid gigs altogether because venues are ill-equipped for their needs. For those who do feel ready to head out, here is some information to help you plan your visit to accessible arenas in the UK.


What Provisions Should Accessible Arenas in the UK Provide?

Physical Access

It is now a standard expectation that all accessible arenas in the UK are step-free for entry. However, wheelchair access is often limited to dedicated sections rather than every seating block.

One common frustration is the "plus one" rule: it is rare that more than 1 companion is allowed to sit in the accessible bay with a wheelchair user. In some venues, if you can explain that you require 2 people for personal care, this may be provided, but it depends entirely on the specific venue policy and event layout.

Toilets and Changing Places

Accessible toilets are a non-negotiable part of the experience. Generally, the larger the venue, the better the facilities. Many major accessible arenas in the UK, such as Co-op Live or the O2 Arena in London, now offer Changing Places toilets. These include extra space, hoists, and adult-sized changing benches, which are essential for many members of our community.

Parking and Driving

Driving is a lifeline for many disabled fans, offering more freedom and control than public transport. Most accessible arenas in the UK provide dedicated parking, though the system varies: it is often either first-come, first-served or must be pre-booked for a fee. Some modern venues have upwards of 40 dedicated Blue Badge spaces, so checking the venue website at the time of booking is vital.

3 Tips for Your Next Arena Visit

If you are heading to one of the accessible arenas in the UK for a show, here are 3 final tips to help you navigate the night.

  1. Manage the Crowd: Arena exits can be overwhelming. To stay comfortable, try leaving 5 minutes before the final song or wait in your seat until the initial rush of the crowd has cleared.

  2. Bring Your Radar Key: This small tool is essential. Many accessible arenas in the UK keep their accessible toilets locked to prevent misuse, and having your own key saves you from hunting for a steward.

  3. Use the Access Card: Many venues have now moved away from phone-based booking and instead use the Access Card system. This card communicates your needs to the venue automatically, making the ticket-buying process much more private and efficient.

Jennie and Matt


Why True Accessibility Matters

Live events allow us to connect with others on a level that is hard to find in day-to-day life. As Anna Morell from Disability Rights UK explains, if these spaces are not inclusive, a fifth of us are left without that sense of liberation.

Venues need to consider our access needs from the off, at the planning stages and continue to talk to us to ensure our access needs are front and centre of their consideration.” - Anna Morell, DR UK Media and Communications Manager.

Venues need to consider access needs from the very beginning of the planning stages. By putting these requirements at the centre of their operations, accessible arenas in the UK can ensure they remain spaces of vitality and connection for every fan.

FAQ: Navigating Accessible Arenas in the UK

1. Which UK arenas have the best digital access?

Venues like Wembley Arena and the OVO Hydro are often praised for their digital accessibility, allowing fans to book tickets and manage their access requirements entirely online through partnerships with specialists like Nimbus Disability.

2. Can I bring an assistance dog to an arena?

Yes, assistance dogs are welcome at all accessible arenas in the UK. Most modern venues provide dedicated relief stations and water bowls. It is best to notify the venue at least 48 hours in advance so they can ensure your seating area has enough floor space for your dog to sit comfortably.

3. How can Sociability help me find inclusive spots near the arena?

While we do not review the interior of the arena itself, the Sociability app is the perfect companion for your trip. You can use it to find accessible places to eat nearby, checking the entrance and bathroom photos for local pubs and cafes to ensure your pre-gig dinner is as accessible as the show.

We would love to hear your thoughts on this post. Planning a trip? Download the Sociability app to find accessible cafés, bars, and restaurants that meet your specific needs in seconds. You can also join our community and follow us on Instagram for the latest inclusive spots!

To take your advocacy further, sign up for our free newsletter, Beyond Compliance. We provide practical tips to help you champion accessibility in your workplace and everyday life. We look forward to seeing you there!

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.

Follow @SociabilityApp on Instagram

Follow Sociability for accessibility advice, venue highlights and real experiences from
Disabled people navigating everyday spaces.