How can I update my venue’s accessibility information on Sociability?

If your venue is on Sociability, you should click ‘Claim My Business’ on your venue’s profile to let us know that you’re in charge. We’ll be able to unlock more advanced functionality for you as a Business Admin.

Otherwise, you can set live alerts for your venue if anything changes. For example, if an entrance is temporarily closed, users will see the latest status before they arrive.

If you’ve uploaded photos of your venue, you can replace them through the Sociability app with new ones to reflect any changes in your space. You can also flag any outdated or incorrect information, and our team will review and update it for you. Accurate, up-to-date listings make a real difference for people relying on accessibility information.